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FAQ  SHIPPING AND RETURNS POLICY

FREQUENTLY ASKED QUESTIONS:

 

Q: Do you ship overseas? 

A: Currently we supply our products only within Australia. For overseas shipping enquiries please email us to discuss shipping costs etc. Email: info@canungrafingerlimes.com.au

Q: Do you ship to all states within Australia?

A: Yes but we are unable to send fresh fruit to South Australia, Western Australia or Tasmania due to biosecurity laws.

Q: What if I want to order larger amounts?

A: For larger quantities or commercial enquiries please contact us via email or phone to discuss pricing and availability.

Q: Where else can I purchase your products?

A: Please refer to our contact page for current stockists.

Q: Do you have farm gate sales?

A: Yes by appointment only. Please select freight free option at checkout.

SHIPPING:

We use Australia post and most orders are delivered within 2-4 days.

Up to 2kg in weight the cost is $12.

For larger orders contact us via email or phone to discuss cost and availability of stock.

For fresh fruit orders we send via express post so that you will receive it in the best condition. We prefer to dispatch these orders in the first half of the week to avoid weekend delays.

RETURN AND EXCHANGE POLICY:

We trust you will be happy with your purchase but if you have any concerns or questions please feel free to contact us at info@canungrafingerlimes.com.au

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